Returns Information
1. Return Window
We accept returns requested within 30 days of delivery for items in the same condition received. Unopened products must remain sealed.
2. How to Start a Return
Contact us at [email protected] with your order number within the return window to obtain an RMA (Return Merchandise Authorization) and instructions. Unauthorized returns may be refused.
3. Refund Method & Timing
Approved refunds are issued to the original payment method within 3 business days after we receive and inspect the return. Shipping fees are non-refundable unless the error was ours.
4. Return Shipping Costs
Customer pays return postage unless the item is incorrect, damaged, or not as described. There are no restocking fees.
5. Non-Returnable Items
Opened sealed products, digital downloads, and items specifically marked as final sale are not returnable unless required by law.
6. Order Changes & Cancellations
We'll try to accommodate change requests before shipment, but we cannot guarantee changes once an order is processing.